Muss ich mit Ausfallzeiten rechnen, wenn wir zu Konsultec wechseln?

Nein, absolut nicht. Der Partnerwechsel ist primär ein bürokratischer Prozess bei der SAP (sogenannter VAR-Transfer). Ihr SAP Business One System läuft währenddessen ohne Unterbrechung weiter.

Gehen meine individuellen Anpassungen (Add-ons) verloren?

Nein. Wir übernehmen Ihre bestehende Installation genau so, wie sie ist. In unserem System-Audit zu Beginn schauen wir uns Ihre Anpassungen an und optimieren diese gegebenenfalls, aber nichts wird ohne Ihr OK gelöscht.

Wie schnell erreicht man euch bei Problemen wirklich?

Bei uns landen Sie in keinem anonymen Call-Center. Sie haben die Durchwahl Ihres festen Ansprechpartners. Unsere durchschnittliche Reaktionszeit liegt bei unter 2 Stunden.

Muss ich meine SAP Lizenzen neu kaufen?

Nein. Ihre Lizenzen gehören Ihnen. Wir übernehmen lediglich die Pflegeverträge von Ihrem alten Partner. Es entstehen keine doppelten Lizenzkosten.

Ihr sitzt in Köln, wir aber in München/Hamburg/Berlin. Geht das?

Absolut. Wir betreuen Kunden im gesamten DACH-Raum. Wir lösen 95% aller Anforderungen per Remote-Zugriff, kommen für wichtige Termine aber gerne persönlich vorbei.

Your SAP Business One is running.
But your partner is slowing you down?

Are you looking for an SAP Business One partner in Germany where you are not a ticket number? We are Konsultec: 16 experts, fast routes, Rhineland directness.

View now: Testimonials from satisfied customers

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The reality in 2026

Are you familiar with the "large system house syndrome"?

Many SAP Business One partners in Germany have grown over the years – and become sluggish in the process. Does this sound familiar to you?

You are just a ticket number

You have an urgent question, but end up in an anonymous portal. Feedback? "We have received your ticket". Solution? Maybe next week.

Constantly changing contact persons

As soon as you have explained your processes to a consultant, he is gone. You start from scratch with every call. That costs your nerves and your money.

Overhead costs

They help pay for the glass palaces and administrative waterheads of the large agencies. Every small adjustment becomes a budget issue.

We do things differently at Welcome to Konsultec.

We are your agile SAP Business One partner in Germany. Based in Cologne and with a team of 16 specialized minds, we are just big enough for complex projects, but small enough to stay personal.

Direct line: You call, we answer. Often directly to the developer or consultant who knows your system.
Agile implementation: We don't wait for steering committees. We implement. Quick wins instead of monthly meetings.
Fairness: Transparent hourly rates and honest advice. If something doesn't make sense, we say so (in Kölsch: Tacheles).

How easy it is to change your SAP partner

Many shy away from the change for fear of data loss or chaos. Unfounded. We have perfected the “silent switch”.

The system check

We take a non-binding look at your current instance. Where are the problems? Where are the performance killers?

VAR transfer

In purely formal terms, we apply to SAP to change partners. This is often just a form. Your licenses remain secure.

Onboarding & Cleanup

We tidy up. Check old add-ons, streamline processes and your team gets to know its permanent contact person.

Agile support

From now on: Fast help by phone, teams or on site. No tickets to nowhere.

More than just maintenance

As your SAP Business One partner, we cover the entire lifecycle.

SAP B1 Cloud Hosting

Secure in German data centers. Access from anywhere without having to maintain your own server hardware.

E-commerce connection

Shopify, Shopware or Magento? We connect your store seamlessly with your merchandise management system.

Process automation

We eliminate manual typing. Automated workflows save you hours every day.

Individual add-ons

Standard is good, customized is better. We develop extensions that precisely map your process.

Financial accounting & DATEV

Clean interfaces to the tax consultant. Legal certainty and GoBD compliance.

Education & Training

We make your employees fit. Practical, understandable and without "technical jargon".

Frequently asked questions about changing partners

Are you worried that your business will grind to a halt during the changeover? Unfounded. Here are the facts.

Should I expect any downtime if we switch to Konsultec?

No, absolutely not. The change of partner is primarily a bureaucratic process at SAP (so-called VAR transfer). In the meantime, your SAP Business One system continues to run without interruption. Your employees won't notice the change at first - except that support suddenly responds more quickly.

Will my individual customizations (add-ons) be lost?

No. We take over your existing installation exactly as it is. In our system audit at the beginning, we take a look at your customizations (Coresuite, Boyum, own scripts). We often even find "legacy issues" that we can remove to make your system faster again. But nothing will be deleted without your OK.

How quickly can you really be reached in case of problems?

With us, you won't end up in an anonymous call center. You have the direct dial number of your fixed contact person. Our average response time is less than 2 hours. In the event of critical system downtimes ("Priority 1"), we respond immediately. We are agile - which is precisely why we limit our number of customers in order to keep quality high.

Do I have to buy new SAP licenses?

No. Your licenses belong to you. We only take over the maintenance contracts from your old partner. There are no duplicate license costs. We check your contracts in advance and manage the transition so that it takes place seamlessly on the cut-off date.

You are based in Cologne, but we are in Munich/Hamburg/Berlin. Is that possible?

Absolutely. Although we are proudly based in Cologne, we support customers throughout the DACH region. In 2026, we solve 95% of all requirements via remote access, Teams or Zoom. This saves you travel costs and time. Of course, we are happy to visit you in person for workshops, go-lives or a Kölsch.

Start the switch now - without risk.

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Your SAP Business One is running.But your partner is slowing you down?