SAP Business One maintenance takeover: The liberating blow for your company
No answer from support again? For the third time this week, you’ve been on the phone to another consultant who doesn’t know your system landscape? And now you’re sitting there with open tickets and the feeling that your current SAP partner is letting you down?
That’s enough! Konsultec GmbH takes over your SAP Business One maintenance contract – without system failures, without stress and with what you miss most: a fixed contact person who understands your system and actually answers the phone.
If this is how your current maintenance works, then you've come to the right place
Changing faces instead of a real relationship
With us, you get a dedicated contact person who knows your company. Not an anonymous ticket processor who sees your request for the first time.
Customer is a number, not a priority
We focus on your specific needs and are not afraid of anything that brings you closer to your goals – even if that means going the extra mile.
Reactive instead of proactive
Instead of just reacting to problems, we work together on your IT strategy through regular planning meetings.
Support that only exists on paper
Do you want to reach someone who can really help? At Konsultec, we actually pick up when the phone rings.
'Can't' instead of solutions
Konsultec will lend a hand, even beyond the standard scope of support, if it helps you.
This is how the maintenance takeover works
No more complications – at Konsultec, we make taking over the maintenance of your SAP Business One a breeze. While you concentrate on your core business, we take care of the rest:
- Get to know each other - a conversation about your situation, requirements and pain points
- System check - We analyze your SAP Business One and identify potential for optimization
- Transparent offer - clear services, fair prices, no hidden clauses
- Seamless handover - we take over communication with your previous partner
- Personal onboarding - you get to know your dedicated contact person
- Strategy meeting - together we define the next steps and goals
What makes an excellent SAP partner
In a world of automated ticket systems and anonymous support hotlines, personal contact almost seems like a forgotten relic. But this is the difference between frustrating IT support and a genuine partnership that helps your company move forward.
An SAP Business One partner should be more than just a problem solver – they should be a confidant who understands your business processes, speaks your language and makes your goals their own. The chemistry must be right, because digital transformation is a shared journey, not a one-off project.
What really counts are the people behind the technology. A dedicated contact person who knows your company and doesn’t make you explain who you are and what you need every time you call. A team that is not afraid of anything and tackles tasks where others only demarcate responsibilities. Partners who don’t just react, but plan ahead with you – in regular strategic discussions that look beyond the day.
True support means being available when you need it – not just during convenient office hours. It means direct communication without detours and filters. And above all, it means a promise: We won’t let you down when things get complicated.
This type of care has become rare, but it still exists. You deserve it. And this is exactly what Konsultec offers – not as an exception, but as the standard.
Would you like to know how SAP Business One can help your company? Let’s discover your digitalization potential together. Contact us for a free initial consultation – by phone, email or directly in our Cologne office.
References: What our customers say
Case Study: Müller & Söhne GmbH
Müller & Söhne GmbH was on the brink. Their SAP Business One system had become an unpredictable risk, with tickets disappearing and updates being delayed. ‘We no longer felt like a partner, but at best a necessary evil,’ recalls Managing Director Thomas Müller.
A chance encounter with Konsultec GmbH at a trade fair changed everything. ‘They didn’t focus on their services, but listened to us sincerely,’ Müller recounts with emotion. Despite initial fears of system failures, the Konsultec team developed a tailor-made takeover plan that treated their company ‘like a valuable treasure’.
The real test came when a complication with third-party software arose during the changeover. ‘Their project manager stayed late into the night to solve the problem,’ reports IT manager Sandra Weber enthusiastically. This dedication to customer success left a lasting impression.
Today, two years later, Müller & Söhne is stronger than ever. ‘Our permanent contact at Konsultec has become like a valuable team member,’ Müller enthuses. ‘He not only knows our systems, but also our vision for the future. The result: 28% higher system availability, 65% faster problem solving and a team with renewed confidence in the digital future.
Company: Müller & Söhne GmbH
Number of employees: 20-30
Customer since: 2021 – Today
Andi Latte,
Authorized signatory at Müller & Söhne GmbH
“What Konsultec promises is delivered 100% – from the seamless maintenance takeover to the personal contact person who really understands our business and is always available. This change of partner was the best IT decision we have made in recent years and has transformed our SAP Business One from a problem child to a real competitive advantage.”
Case Study: Müller & Söhne GmbH
Müller & Söhne GmbH was on the brink. Their SAP Business One system had become an unpredictable risk, with tickets disappearing and updates being delayed. ‘We no longer felt like a partner, but at best a necessary evil,’ recalls Managing Director Thomas Müller.
A chance encounter with Konsultec GmbH at a trade fair changed everything. ‘They didn’t focus on their services, but listened to us sincerely,’ Müller recounts with emotion. Despite initial fears of system failures, the Konsultec team developed a tailor-made takeover plan that treated their company ‘like a valuable treasure’.
The real test came when a complication with third-party software arose during the changeover. ‘Their project manager stayed late into the night to solve the problem,’ reports IT manager Sandra Weber enthusiastically. This dedication to customer success left a lasting impression.
Today, two years later, Müller & Söhne is stronger than ever. ‘Our permanent contact at Konsultec has become like a valuable team member,’ Müller enthuses. ‘He not only knows our systems, but also our vision for the future. The result: 28% higher system availability, 65% faster problem solving and a team with renewed confidence in the digital future.
Company: Müller & Söhne GmbH
Number of employees: 20-30
Customer since: 2021 – Today
Andi Latte,
Authorized signatory at Müller & Söhne GmbH
“What Konsultec promises is delivered 100% – from the seamless maintenance takeover to the personal contact person who really understands our business and is always available. This change of partner was the best IT decision we have made in recent years and has transformed our SAP Business One from a problem child to a real competitive advantage.”
Case Study: Müller & Söhne GmbH
Müller & Söhne GmbH was on the brink. Their SAP Business One system had become an unpredictable risk, with tickets disappearing and updates being delayed. ‘We no longer felt like a partner, but at best a necessary evil,’ recalls Managing Director Thomas Müller.
A chance encounter with Konsultec GmbH at a trade fair changed everything. ‘They didn’t focus on their services, but listened to us sincerely,’ Müller recounts with emotion. Despite initial fears of system failures, the Konsultec team developed a tailor-made takeover plan that treated their company ‘like a valuable treasure’.
The real test came when a complication with third-party software arose during the changeover. ‘Their project manager stayed late into the night to solve the problem,’ reports IT manager Sandra Weber enthusiastically. This dedication to customer success left a lasting impression.
Today, two years later, Müller & Söhne is stronger than ever. ‘Our permanent contact at Konsultec has become like a valuable team member,’ Müller enthuses. ‘He not only knows our systems, but also our vision for the future. The result: 28% higher system availability, 65% faster problem solving and a team with renewed confidence in the digital future.
Company: Müller & Söhne GmbH
Number of employees: 20-30
Customer since: 2021 – Today
Andi Latte,
Authorized signatory at Müller & Söhne GmbH
“What Konsultec promises is delivered 100% – from the seamless maintenance takeover to the personal contact person who really understands our business and is always available. This change of partner was the best IT decision we have made in recent years and has transformed our SAP Business One from a problem child to a real competitive advantage.”
